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For Customs officers in the field, such as inspectors, mobile task
forces and investigators, the key issue is to have the right information at
the right time and place in order to take appropriate and reasoned action. This is what makes the difference
between efficient, focused action with limited resources, and interventions
giving generally unsatisfactory results, that are disruptive to trade and
waste resources. TATIS can
help resolve this difference by complementing investigation techniques and
professional inspection practices.
Specifically,
our delivery mechanisms and tools comprise reporting and tracking
solutions, post-release audits, risk feedback loop, workflow management,
mobility solutions and detection equipment management. These focus on managing and
distributing information that has been processed, validated and channelled
to the field. Enforcement
technology is the application of the output of automation and compliance. It ensures the delivery of Customs
instructions to the field whilst enabling the tracking of the results of
actions, thus allowing for accountability and transparency.
In
effect, TATIS can provide customs management with Management Information
Systems (MIS), dashboards, tracking and analytical tools, specific reports,
audit trails and statistics management to define, direct, monitor, log and
assess interventions and performance, both individually and
collectively. In addition, the
human aspect of workflow management can be integrated so that staff
resources are optimised.
The
TATIS solutions enable Customs officers in the field to receive guidance
from command posts or enquire independently about shipments and traders by
directly accessing centrally stored information. Their findings are then captured on mobile or PC devices
to dynamically enrich the central databases and risk profiles through a
feedback loop.
TATIS,
together with its various partners, can also assist with post-release
audits by preparing procedures, advising on staff assessment and training,
and audit execution and substantiation.
Risk engine output can also be applied to the
management of detection equipment through the integration of risk data to
facilitate the use of security and health detection using scanners, sniffer
dogs, etc.
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